Mobile & Internet in Germany
Mobile & Internet in Germany

SIM Cards and Mobile Contracts in Germany

Germany offers prepaid and postpaid mobile services. Both are available as a physical SIM card or eSIM, but the requirements and approval process can differ depending on the provider and your residence status.

PrepaidPostpaidPhysical SIMeSIM
Overview

Which Mobile Plans Are Available in Germany?

Choose between flexible prepaid options and monthly contracts. The best option depends on how long you plan to stay, your credit history, and whether you need a smartphone.

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Monthly billing

Postpaid Contracts

You receive a monthly invoice or the amount is collected automatically from your bank account.

Monthly cancellableOften marketed as a flex plan, SIM-only flex plan, or contract without a minimum term.
Fixed-term contractTraditional contracts often run for 12 or 24 months. The initial term may not exceed 24 months.
SIM-only or with smartphoneSIM-only plans are generally cheaper. Smartphone plans may include an upfront payment, instalments, or a rental model.
A one-month minimum term is not the same as a one-month notice period. Always check the contract summary.
Before you apply

Requirements for a SIM Card or Mobile Contract

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EU / EEA nationals

EU Citizens

  • Valid national identity card or passport
  • German address or another plausible address during your stay
  • Registration certificate if requested
  • Email address and contact details
  • For postpaid plans, a SEPA-compatible bank account may be requested

EU citizens generally do not need a German residence permit. If an automated identification system does not support your ID card, verification in a shop or with a passport may work instead.

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Non-EU nationals

Non-EU Citizens

  • Valid passport
  • Residence permit or residence card where applicable
  • German address or another verifiable address
  • Registration certificate if requested
  • For postpaid plans, a SEPA-compatible bank account and credit check may be required

A residence permit is not always legally required for a prepaid SIM card. The provider must, however, be able to verify your identity reliably.

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Postpaid applications may require more

Providers may also check your age, delivery address, residence status, payment method, and creditworthiness. Applications can be rejected because of missing credit history, inconsistent address information, or existing payment arrears. A prepaid SIM usually remains available.

Identity check

SIM Verification for Foreign Nationals

Prepaid SIM cards must be verified before activation. The available method depends on the provider and the identification service it uses.

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VideoIdent

Complete the identity check by video call using a supported identity document.

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PostIdent

Verify your identity at a participating post office with your original document.

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Retail Store

Show your identity document in a provider shop or authorised retail store.

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Electronic ID

Use the online ID function of a compatible identity card or residence permit.

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Delivery Verification

Some providers verify your identity when the SIM card or contract documents are delivered.

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Automated Verification

Upload and scan your document through an automated electronic identification system.

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What if your passport does not show an address?

Providers may ask for a registration certificate, rental agreement, landlord confirmation, hotel address, student residence, employer accommodation, or a foreign address if no German address is available. The address must be truthful and you must be reachable there.

SIM format

Physical SIM Card vs. eSIM

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Physical SIM Card

A physical SIM stores the network profile and is inserted into your device. Nano-SIM is the standard format today.

  • Works with most mobile phones
  • Often supplied as a triple-cut SIM
  • Easy to move between compatible devices
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eSIM

The mobile profile is stored digitally and activated through a QR code or the provider’s app.

  • No plastic card required
  • Quick plan or provider changes
  • Ideal for dual-SIM use
  • Useful for tablets and smartwatches
Your device and selected plan must both support eSIM.
Payment

Do Foreign Nationals Need a German Bank Account?

Frequently asked questions

FAQ About SIM Cards and Mobile Contracts

Can foreigners buy a German prepaid SIM card?

Yes. EU and non-EU nationals can generally buy a prepaid SIM card. Identity verification is mandatory before activation, and the provider must be able to verify your document and address information.

Do I need a German registered address?

If you live in Germany and are legally required to register your residence, you should normally use your official German registered address. Tourists may often provide the address where they can be reached during their stay, such as a hotel.

Can I get a SIM card with a foreign passport?

Usually yes, provided the provider or identification service supports the document. If an automated system rejects it, try a different identification method, use a passport instead of an ID card, visit a shop, or choose another provider.

Why was my postpaid contract rejected?

Possible reasons include a negative credit record, no German credit history, inconsistent addresses, short residence duration, payment arrears, or too many recent applications. A prepaid plan may still be available.

Is a residence permit required for a prepaid SIM?

Not always. The decisive requirement is reliable identity verification. Some providers may still request additional residence documents depending on their verification process.

What is the minimum age for a mobile contract?

You generally need to be at least 18 to enter into a postpaid contract independently. Some providers offer prepaid products for teenagers, often from age 16, but this is a provider policy rather than a universal legal minimum.

Does unused prepaid credit expire?

Unused credit generally does not disappear simply because the SIM card is deactivated. After the contract ends, customers can usually request reimbursement of the remaining balance.

Is eSIM better than a physical SIM?

eSIM is convenient for quick activation, dual-SIM use, and devices such as tablets or smartwatches. A physical SIM may be easier to move between devices and is supported by a wider range of phones.

Wi-Fi & Home Internet

Home Internet and Wi-Fi in Germany

German households can choose between DSL, fiber, cable, mobile home internet, and satellite connections. The right option depends on availability at your address, the required speed, and how long you plan to stay.

DSL Fiber Cable 5G / LTE Satellite
Connection types

Which Home Internet Plans Are Available in Germany?

These are the five main types of home internet connections available in Germany.

Best overall

Fiber Optic Internet

Fiber internet transmits data through fiber-optic cables directly to the building or apartment.

Speed 100–2,000+ Mbps Availability Increasing

Advantages

  • Extremely fast
  • Very low latency
  • Excellent for remote work
  • Ideal for gaming and streaming
  • Future-proof technology

Keep in mind

Fiber is not yet available everywhere, and landlord approval may be required for a new building connection.

📺 Very fast

Cable Internet

Cable internet uses the television cable network and is available in many cities.

Speed 50–1,000 Mbps Availability Many urban areas

Advantages

  • High download speeds
  • Often cheaper than fiber
  • Suitable for streaming and families

Keep in mind

Speeds may decrease during busy evening hours because nearby households share the available bandwidth.

📡 Flexible option

5G / LTE Home Internet

The router receives the internet connection through the mobile network instead of a telephone or cable line.

Speed 50–500 Mbps Availability Almost everywhere

Advantages

  • Usually ready to use immediately
  • No technician required
  • Ideal for temporary accommodation
  • Good for students and newcomers

Keep in mind

Performance depends on local mobile network coverage and may fluctuate.

🛰️ Last resort

Satellite Internet

Satellite internet is delivered through a satellite dish and is available even in remote areas.

Speed 50–300 Mbps Availability Nationwide

Suitable for

  • Remote or rural locations
  • Homes without DSL, cable, or fiber

Recommendation

Use satellite internet only when no practical wired or mobile alternative is available.

Rental apartments

Is Wi-Fi Included in German Rental Apartments?

Usually not included

The tenant normally arranges and pays for the internet contract.

The landlord usually provides only the technical infrastructure, such as a telephone line, cable connection, fiber connection, or connection point inside the apartment.

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What the Landlord Usually Provides

  • Telephone connection
  • Cable connection
  • Fiber connection, if installed
  • Technical access point inside the apartment
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What the Tenant Usually Arranges

  • Choice of internet provider
  • Internet tariff and speed
  • Internet service contract
  • Router purchase or rental
  • Monthly internet payments

When is internet sometimes included?

Internet is more commonly included in student residences, furnished apartments, serviced apartments, temporary worker accommodation, Airbnb properties, and shared apartments.

Wi-Fi is already active A router is already installed No separate internet bill applies
Home equipment

Internet Routers for Your Home

A router connects your internet line to your Wi-Fi network and allows your phones, computers, televisions, and other devices to access the internet.

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Buy a Router

You purchase your own compatible router and use it with your internet contract.

  • Lower long-term cost
  • No monthly rental fee
  • More control over the device
  • Can often be reused with another provider
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Router Freedom in Germany

Customers are generally free to use their own compatible router instead of renting one from the internet provider.

Contract options

What Types of Internet Contracts Are Available?

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24-Month Contract

The traditional option with a long minimum contract period.

Advantages Usually lower monthly prices
Disadvantages Long contractual commitment
Best for people planning to stay in Germany long term.

No Minimum Term

Some providers offer flexible plans without a fixed minimum contract period.

Advantages Maximum flexibility for short stays
Disadvantages Higher activation fees may apply
Best for temporary accommodation and uncertain moving dates.
Speed and cost

How Much Internet Speed Do You Need?

50–100 Mbps One or two people

Browsing, video calls, streaming, and everyday use.

100–250 Mbps Families and shared homes

Several devices, streaming, remote work, and gaming.

250+ Mbps Heavy internet use

Multiple remote workers, 4K streaming, cloud work, and gaming.

Connection Typical Monthly Price
DSL Approximately €25–45
Cable Approximately €30–50
Fiber Approximately €35–70
5G Home Internet Approximately €30–60

Additional fees may apply for activation, router rental, shipping, or installation.

Application requirements

Requirements for an Internet Contract

Requirements vary by provider and contract type. Foreign nationals may be asked for additional documents or payment security.

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Identity and Address

  • Valid passport or national identity card
  • German residential or installation address
  • Registration certificate if requested
  • Residence permit in some cases
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Payment Method

  • German or SEPA-compatible bank account
  • SEPA direct debit authorization
  • Security deposit in some cases
  • Advance payment may be requested
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Credit Check

  • Schufa assessment may be carried out
  • New arrivals may have no German credit history
  • Alternative plans may be offered after rejection
  • Flexible mobile internet may be easier to obtain
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Technician Access

  • Often required for DSL or fiber activation
  • Someone must be present in the apartment
  • Another person can sometimes be authorized
  • Missed appointments may delay activation
After moving in

How Do You Set Up Internet in a New Apartment?

1

Check Availability

Check which connection types and providers are available at your exact address.

2

Choose a Provider and Plan

Compare speed, monthly cost, minimum term, router fees, and cancellation rules.

3

Sign the Contract

Submit your identity, address, and payment information to the provider.

4

Receive the Router

The provider sends the router or you connect your own compatible device.

5

Activate the Connection

A technician appointment may be necessary. Activation can take several days or several weeks.

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Practical tips

Before You Sign a Contract

  • Check internet availability before renting an apartment.
  • Ask whether Wi-Fi is already included in the rent.
  • Ask whether fiber-optic internet is available in the building.
  • Choose a monthly cancelable plan for a short stay.
  • Consider 5G home internet if you need an immediate connection.
  • Choose fiber or fast cable internet for regular remote work and streaming.
  • Check whether a technician appointment is required.
Frequently asked questions

FAQ About Wi-Fi and Home Internet in Germany

Is internet normally included in the rent?

No. In most German rental apartments, the tenant chooses the provider, signs the internet contract, and pays the monthly charges.

How long does internet activation take?

Activation may take anywhere from a few days to several weeks. Mobile home internet is often available immediately, while DSL and fiber may require a technician appointment.

Do I need a router?

Yes. A router connects the internet line to your Wi-Fi network and allows your devices to access the connection.

Should I buy or rent a router?

Buying is usually cheaper over the long term. Renting can be more convenient because the provider offers support and normally replaces a defective device.

Do I need a German bank account?

Most providers use SEPA direct debit. A German account is helpful, but another compatible European SEPA account may also be accepted.

Can an internet provider reject my application?

Yes. A provider may reject an application after a credit check, particularly when there is a negative Schufa record or no established German credit history.

What happens when I move to another address?

Many internet contracts can be transferred to a new address. If the contracted service is unavailable there, you may under certain conditions have a right to terminate the contract early.

Is 50 Mbps enough?

For one or two people, 50 Mbps is usually sufficient for browsing, video calls, and regular streaming. Larger households and remote workers may benefit from 100 Mbps or more.

Is 5G home internet a good option?

Yes, especially for temporary accommodation or when a fast wired connection is not yet available. Performance depends on mobile network coverage at the address.

Helpful Guides for Expats in Germany